How Qflo Works
Transform your queue management with WhatsApp & Messenger. Your customers join the queue or book appointments by sending a simple message. No app to download.
See it in action
A customer joins the queue via WhatsApp — from first message to service completion.
Get started in 4 steps
Create account & configure
Sign up in 30 seconds. Configure your departments, services, desks, business hours, and priority rules from the admin dashboard.
- Industry templates (clinic, bank, retail, etc.)
- Custom intake forms per service
- Priority categories (elderly, VIP, etc.)
Connect WhatsApp
Your customers message the Qflo WhatsApp number with your unique business code. Enable WhatsApp in your Qflo admin settings — that's it. Qflo handles everything: message routing, ticket creation, notifications. No separate WhatsApp account needed from you.
- No app for customers to download — WhatsApp is already on 90% of Algerian phones
- Customers send simple commands: REJOINDRE or RESERVER + your business code
- Same-day queue AND future appointment booking via WhatsApp
Connect Messenger (optional)
Link your Facebook page to Qflo. Enable Messenger in settings, paste your Page ID and verification code. Customers can message your Facebook page with the same commands to join queues or book appointments.
- Same REJOINDRE / RESERVER commands as WhatsApp
- Reach customers who prefer Facebook over WhatsApp
- All channels feed into the same queue
Share access points
Print QR codes for your entrance, share web links on social media, set up a kiosk tablet for walk-ins, and connect a TV display for the waiting room.
- QR code scan — no app download needed
- Web link works on any browser
- Kiosk mode for self-service tablet
What your customers see
Everything happens on WhatsApp. No app download, no account creation, no friction.
Join the queue
Customer sends:
REJOINDRE CLINIQUE-CENTRE
Instant ticket: "Welcome! You are A-12, position 3, ~15 min wait"
Book an appointment
Customer sends:
RESERVER CLINIQUE-CENTRE
Pick a date & time from available slots. Confirmed instantly + reminder 1h before.
Track your position
Real-time WhatsApp updates: "You moved to position 1! ~3 min"
Get called
"IT'S YOUR TURN! Go to Desk 3" — notification on your phone
Also works via Messenger (same commands on your Facebook page), QR code scan, and web link — all channels feed into the same queue.
Manage your queue effortlessly
More ways to connect
Kiosk
Self-service tablet for walk-in customers. Local or remote web kiosk mode.
TV Display
Real-time queue board on any screen. 3 layouts, dark/light themes.
QR Codes
Print and place at entrance. Customers scan to join — no app needed.
Ready to transform your queues?
Join businesses across Algeria already using Qflo with WhatsApp.