Your customers wait for hours.
WhatsApp changes everything.
90% of Algerians use WhatsApp. With Qflo, your customers join the queue right now OR book a future appointment — all via WhatsApp. No app to download.
These problems cost you customers every day
Sound familiar? Qflo solves all of them.
Overcrowded waiting rooms
Patients packed shoulder-to-shoulder, no space to sit, tensions rising
Customers wait at home or in their car — they come only when called via WhatsApp
Customers leaving
Long waits with no visibility — frustrated customers leave and don't come back
Real-time position updates on WhatsApp — customers know exactly when to come
No wait time visibility
"How long will it take?" Nobody knows. Frustration and arguments at the counter
Estimated wait time sent automatically — transparent and calm
Paper-based chaos
Handwritten numbers, lost tickets, arguments about who's next
Digital tickets via WhatsApp — automatic, fair, no disputes
The queue is now in their pocket
Your customers already have WhatsApp. That's all they need.
Join now (same-day)
Send REJOINDRE + code — get a ticket and join the queue RIGHT NOW. Walk-in, same-day.
Track position
Real-time position updates sent to WhatsApp
Get called
"It's your turn! Desk 3" — instant notification
Book future appointment
Send RESERVER + code — pick a FUTURE date and time slot. Confirmation + automatic reminder.
Same-day queue OR future appointment
REJOINDRE: your customer joins the queue right now and gets a ticket immediately. RESERVER: they book an appointment for a future date and time. Both via WhatsApp.
Connect WhatsApp & Messenger in 4 steps
From sign-up to your first customer in 15 minutes. Here's how to set up your channels.
Create your Qflo account
Sign up at qflo.net and choose your industry template. Configure departments, services, desks, and business hours.
- Choose a template: clinic, bank, restaurant, government...
- Add departments and services
- Set business hours and desk count
Connect WhatsApp
Customers message the Qflo WhatsApp number with your unique business code. Just enable WhatsApp in your settings — Qflo handles everything.
- Customers use the Qflo WhatsApp number — no separate account needed
- Admin settings → Channels → Enable WhatsApp
- Your business gets a unique code (e.g. CLINIQUE-CENTRE)
- Qflo handles message routing, ticket creation & notifications automatically
Connect Messenger (optional)
Link your Facebook Page for Messenger support. Same features: join queue, book appointments, get notifications.
- Link your Facebook Page to Qflo
- Admin settings → Channels → Enable Messenger
- Paste your Facebook Page ID + verification code
Share with customers
Multiple ways to let customers discover your queue and book appointments.
- Print QR codes (auto-generated) at your entrance
- Share web links on your website and social media
- Set up a touch-screen kiosk for walk-ins
- Connect a TV display for the waiting room
The customer journey, step by step
Click each step to see exactly what happens.
Customer joins the queue
Via WhatsApp, Messenger, QR code, web link or on-site kiosk.
A complete platform
Everything to digitize queues and appointments, from day one.
WhatsApp & Messenger
Customers join queues and book appointments via WhatsApp or Messenger. 90% of Algerians already have it. Zero app to download.
Appointment Booking
Customers book appointments via WhatsApp message. Pick service, date, time — confirmed instantly.
TV Display Screen
Connect any screen to show calls in real-time. Light/dark themes, customizable.
QR Code + Kiosk (Local & Remote)
On-site touch kiosk, remote web kiosk, or QR code scan. Multiple entry points for joining the queue or booking.
Live Tracking via URL
Customers track their position via WhatsApp, Messenger, or their unique ticket URL. Real-time estimated wait.
Instant Notifications
Customer notified automatically when called — via WhatsApp, Messenger and display.
Multi-Department
Manage multiple services and desks. Separate queues per department.
Analytics Dashboard
Wait times, volume per hour, desk performance. CSV and PDF export.
Multilingual FR/AR/EN
Full interface in French, Arabic and English. Auto-detection. Complete RTL for Arabic.
Offline Mode
Works without internet. Queues managed locally, syncs when connection returns. Essential for Algeria.
Setup in 15 minutes
Create account, configure services, share QR code. Operational in 15 minutes.
Zero app for customers
Customers use WhatsApp or Messenger — already on their phones. Nothing to download.
Built for Algeria
For every sector in Algeria
Qflo adapts to any Algerian business that manages queues or appointments.
Print-ready documents
Flyers, brochures and cards in French and Arabic. Download, print, distribute.
Flyer — French
A4 front/back, print-ready
Flyer — Arabic
A4 front/back, RTL
Brochure — French
Tri-fold A4 landscape, 6 panels
Brochure — Arabic
Tri-fold A4 landscape, RTL
Quick Card — French
A5 landscape, hand out on-site
Quick Card — Arabic
A5 landscape, RTL
Brand Guidelines
Logo, colors, typography, tone
Calendar Showcase — French
A4 calendar feature showcase
Calendar Showcase — Arabic
A4 calendar feature showcase, RTL
Open HTML files in Chrome → Ctrl+P → Save as PDF → Print
Frequently asked questions
Everything you need to know before getting started.
REJOINDRE = join the queue right now (same-day, walk-in). You get a ticket and wait your turn today. RESERVER = book an appointment for a future date and time. You choose when to come. Both work via WhatsApp.
No. Customers use WhatsApp or Messenger — apps they already have. They can also scan a QR code or use a web link. Nothing to install.
No. Your customers message the Qflo WhatsApp number using your unique business code (e.g. REJOINDRE CLINIQUE-CENTRE). You just enable WhatsApp in your Qflo settings — no separate WhatsApp account needed.
Yes! Customers send RESERVER + the business code, pick a service, choose a future date and time, and receive instant confirmation with an automatic reminder before the appointment.
The customer sends a WhatsApp message with the command (e.g. REJOINDRE ELAZHAR), scans a QR code, clicks a web link, or uses the on-site kiosk.
Yes. The operator app works fully offline. Queues are managed locally and sync when the connection returns. Essential for Algeria where internet can be unstable.
15 minutes. Create your account, configure departments, share the QR code. Our team helps you get set up.
French, Arabic and English. Client language is detected automatically. Full RTL support for Arabic.
Yes! Both modes are available simultaneously. A walk-in customer sends REJOINDRE to get a ticket right now. Someone who wants to plan ahead sends RESERVER to pick a future date and time.
Yes. Create unlimited departments (e.g. Teller, Claims, VIP), each with its own queue and operators.
Digitize your queue in 15 minutes
Join hundreds of Algerian businesses that have eliminated chaotic queues.