Resource Center

Everything you need to
convince and train

Interactive guides, print-ready documents, FAQ and demos. Everything to understand, sell and deploy Qflo.

Interactive guide

The customer journey, step by step

Click each step to see exactly what the customer and operator experience.

WhatsApp
REJOINDRE ELAZHAR
Welcome!
Your ticket: A-12
Position: 3rd
1

Customer joins the queue

Via WhatsApp, Messenger, QR code, web link or on-site kiosk.

Send REJOINDRE + code (e.g. REJOINDRE ELAZHAR)
Scan the displayed QR code
Click the link on the welcome page
Use the on-site touch kiosk
Features

Everything you need

A complete solution to digitize your queues.

WhatsApp & Messenger

Customers join the queue without downloading any app. WhatsApp and Facebook Messenger natively supported.

TV Display Screen

Connect any screen to show calls in real-time. Light/dark themes, customizable.

Operator App

Desktop and mobile. Call next, transfer, mark absent — all in one click.

Self-Service Kiosk

On-site touch kiosk for customers without smartphones. Thermal ticket printing available.

Live Tracking

Customers track their position via WhatsApp, Messenger or a web link. Real-time estimated wait.

Instant Notifications

The customer is notified automatically when it's their turn, via WhatsApp, Messenger and the display.

Multilingual FR/AR/EN

Interface in French, Arabic and English. Automatic language detection. Full RTL for Arabic.

Multi-Department

Manage multiple services and desks in the same location. Separate queues per department.

Analytics Dashboard

Average wait time, volume per hour, desk performance. CSV and PDF export.

Secure & Reliable

Encrypted data, secure cloud hosting. Built-in offline mode to continue without internet.

Setup in 15 minutes

Create your account, configure services, share the QR code. Operational in 15 minutes.

Zero app for customers

Your customers use WhatsApp or Messenger — already on their phones. Nothing to download.

Sectors

For all sectors

Qflo adapts to any business that manages queues.

Clinics & Hospitals
Banks & Insurance
Government Offices
Post Offices
Retail & Services
Universities
FAQ

Frequently asked questions

Everything your potential clients want to know.

No. Customers use WhatsApp, Messenger or scan a QR code from their browser. No app to download.

The customer sends a WhatsApp/Messenger message with the command (e.g. REJOINDRE ELAZHAR), scans a QR code, clicks a web link, or uses the on-site kiosk.

Yes. The customer receives a web link with their real-time position. They can also ask via WhatsApp or Messenger at any time.

The customer receives an instant notification via WhatsApp or Messenger, with the desk number. The call is also shown on the TV display.

15 minutes. Create your account, configure departments and services, print the QR code. Our team helps if needed.

Yes. The operator app works offline. Queues are managed locally and sync when the connection returns.

Contact us through the contact page and our team will get back to you with all the details you need.

French, Arabic and English. The client's language is detected automatically. The full interface is available in RTL for Arabic.

Yes. You can create as many departments as needed (e.g. Teller, Claims, VIP), each with its own queue.

From the desktop or mobile app. One button to call next, one to mark as served. Transfer between departments in one click.

Ready to eliminate queues?

Get in touch to learn more about Qflo for your business.

FR/AR support Multi-location Cloud & offline